Page 172 - ΝΑΥΤΙΚΑ ΧΡΟΝΙΚΑ - ΜΑΙΟΣ 2024

MARINE EQUIPMENT

After-sales support has always been one of Kongsberg Maritime’s major strategic
focus areas.

AFTER-SALES SUPPORT:

A KEY STRATEGIC FOCUS

AREA FOR KONGSBERG

MARITIME UNTIL 2050

Together with our commitment to delivering top-quality solu-
tions that enhance sustainability and reinforce our partners’
and customers’ operational efficiency, this focus has contrib-
uted to putting our company in the “driving seat” regarding
the choice of the shipowners and managers when selecting
the automation systems and mechanical parts for propulsion,
deck machinery, and motion control they install on board their
vessels. Another area where we can add significant value is by
fulfilling the growing demand for cyber security support and
the associated training requirements. This demand is driven, in
part, by regulations, but ships are also becoming more complex.
As a technology company with an extensive array of complex
digital systems, we can offer dedicated services and guidance
to ensure our clients’ regulatory compliance.
We at Kongsberg are fully aware, though, that being consistent,
determined, collaborative, and reliable when delivering spares or
assigning our service engineers onboard our valued customers’
vessels to ensure our equipment is well-maintained and func-
tioning is a never-ending battle. Demonstrating an innovative
approach and flexibility towards the various challenges, such as
lack of equipment/installation components availability or long
waiting times for raw materials delivery due to reasons such as
the pandemic or geopolitical developments that we can neither
control nor influence, is critical to ensuring that our customers
and partners get the after-sales support level that they expect
by Stavros Fountas, and deserve.
Managing Director at Kongsberg Maritime Hellas On the way towards creating the new operating platform for
& Head of Sales Greece & Cyprus
global shipping that the ESG-related regulatory framework calls

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